Changing lives...one passenger at a time

More than 25 years ago, Pamela and Stanley Rakestraw realized a need within their community for reliable transportation for the mobility challenged. Combining their skills in healthcare and financial management, they created SCR—one of the fastest growing companies of its type in the Midwest. Since SCR's inception, we've connected millions of passengers to the friends, family and services that are so very vital to their lives.

Remaining focused and driven

Today, the Rakestraws' vision is a reality. And a very successful one at that. SCR is now comprised of a vast set of operations and processes to manage a large fleet of vehicles, a highly functional maintenance program, on-going training programs, technologies, a call center and a mobility management division – all poised to expand into new contracts and municipalities. Passengers know that they can depend on us to deliver them where they need to be...when they need to be there. They count on our impeccable customer service and uncompromising commitment to safety that is at the core of our company's culture.

In the end, our contract providers remain on solid ground as we continue to meet and even exceed their expectations, day in and day out. Building paratransit programs from the customers needs, back through operational processes, SCR can effectively manage any size contract.

For these reasons...and many more...we have won numerous awards including Paratransit & Contracting Operator of the Year and Excellence in Business Leadership.

What Sets Us Apart

  • Solely focused on paratransit
  • 24/7 managerial availability
  • Aggressive driver training program
  • In-depth call center training
  • Advanced technology
  • Unparalleled customer service
"Our service excellence has led to numerous awards including Paratransit & Contracting Operator of the Year and Excellence in Business Leadership."
- Barry Bland,
Project Management
©2012 SCR
773-967-6400